What our Customers say...

Testimonials

They were knowledgeable, courteous, well dressed, clean and very professional. I hope I don't need your services again but would call your company if I needed this type of services.

Tiffany was a joy to work with under these trying conditions.  She was extremely responsive and professional at all time.  She is a real asset to your company and your customers.

Chuck,

You blessed us by helping in our time of need.  I pray that God will bless you for blessing us.

Thank you so much!

Stephanie M.

Tiffany was awesome!  The group was prompt and very professional.

Great, friendly and knowledgeable.  They took very great care of me and my family.

This commercial property suffered a major ceiling leak, resulting in wet flooring and the need for restoration.

When asked if the SERVPRO of Abilene on-site personnel were prompt, courteous, and attentive to their concerns, their answer was, "Yes, strongly agree."

I would use the SERVPRO Franchise who assisted me during this fire loss for future cleaning and/or restoration needs.

— Susan

Overall, I am satisfied with the services provided by the SERVPRO Franchise.

— Teresa

I am very satisfied with the services provided by SERVPRO of Abilene.

Amazing that they were out on a Saturday and got started so quickly and finished in a timely manner.

The SERVPRO office staff was courteous, polite and helpful throughout the duration of the job.

Jerry

I was impressed by the SERVPRO Franchise's personnel that performed services at my place of business.

Adam

I appreciated the wrap on my exercise equipment to keep it clean while the workers were cleaning up my mold.

— Tambra in Sweeetwater

I am satisfied with the service provided by SERVPRO of Abilene.

— Euge in Abilene

The on site staff were prompt, courteous, and attentive to my needs.

— Craig in Abilene

I just wanted you to know that Chuck and his team performed an outstanding job at this property!  I had so many doubts and I’ve seen some pretty bad situations but they even saved the tubs!  I thought I’d for sure have to replace those due to sewer damage.

 I appreciate you guys taking on this task. I couldn't have fixed the property without you.

— Michele M.

Great job!  Keep up the good work.

Edward W. - Apartment Maintenance Mgr.

Great company. Guys came out quick and helped me with my problem. No worries of any mold now that I know it was professionally handled!

SERVPRO was a huge help to us during the storm this spring. Great company and quality people that will go above and beyond to make you feel at ease with the situation.

On behalf of the Abilene Zoological Society, I want to thank you for all you have done for us. 

SERVPRO of San Angelo was able to come & remove 4 rooms of furniture and stuff at the last minute before the contractors came. They were great.

Very respectful, fast response, & very impressed with overall setup to get taken care of!

— Amy in San Angelo, TX

SERVPRO of Abilene always provides prompt and friendly service. They go above and beyond for all customers and are there quickly in emergency situations. Highly recommend this company!

— B. Crowell in Abilene, TX

Thanks Kristi - all set.  Thank you guys for the great work for our customer!

SERVPRO of Abilene was able to come & remove 4 rooms of furniture and stuff at the last minute before the contractors came when another company couldn't. They were great.

Very respectful, fast response, & very impressed with overall setup to get the damage taken care of!

While visiting with the city of Eastland employees Deana made a comment to our sales lady, Kasie, that "SERVPRO of Abilene/San Angelo saved our lives and our floor a few years ago!".

Helen is 80 and said, "I can't do all the things I used to do but I still do some consulting work.  Your employees were very polite, informative and I will spread the word about SERVPRO of Abilene/San Angelo!"

While visiting with the city of Eastland employees Deana made a comment to our sales lady, Kasie, that "SERVPRO of Abilene saved our lives and our floor a few years ago!".

We enjoyed doing business with your company.  Good job!

Thank you again for your great service and attention to details.

I was very pleased with your services.  I will definitely be using you again.

I have been meaning to contact you to let you know that the team you sent my way to clean my carpet and tile did a wonderful job. Not only did they surpass my expectations on getting the tile clean, but all of them worked very hard and tirelessly with no complaints. Periodically during their work they would stop what they were doing to see if the work was up to my satisfaction. Your team was very courteous, polite, professional and hard working. I appreciate the great job they did for me!

We were very pleased with promptness and professionalism. They explained their services with good knowledge and helpful info to keep you aware.

Really pleased - Job well done!

After living in our brand new home for 28 days we had a major water leak. Followed a short time later with another smaller leak. We were very frustrated. Your men literally held us together. Benji was on site within half hour and throughout both claims he was only a phone call away. Travis was so polite and kind with my panic call of the second leak. What a gentleman! All the guys were so compassionate. Their work was top rated! I will recommend SERVPRO!

Thank you so much for your amazing team of cleaners. They came in and went above and beyond their job to remove the fire damage in our back room. When I came home, even my dishes were washed. You guys are awesome!

Your people, Stephanie Perez and her helpers, (I'm sorry I don't remember their names), were very friendly and good workers. Freddy Ramirez was also friendly and did good work. It was a pleasure having them in our home.

I am an employer and realize that it is almost 99% the attitude of the employee that makes the interaction with the customer a success or failure. Travis definitely turned my unfortunate situation with my ceiling into a "no hassle" - almost pleasant event! I looked forward to seeing him and my husband was very impressed with him as well!! Thank you!

The guys were all very courteous and helpful. I was really impressed and felt like we parted firm friends. Would highly recommend.

The team of workers were outstanding in all phases of move-out after the fire and the move-in after construction was completed. Everyone was excellent!!

The two young men that came were extremely professional and very knowledgeable on what they were doing. Very caring, considerate and respectful of our house.

I don't usually give out "10's" but Travis earned them. Excellent courtesy and professionalism.